Loved the dress, disappointed in the customer service. The dress itself is stunning. It does run very short. For reference I am 5’11” 190lbs and ordered an XL. The waist fit a bit loose, but with the detail it’s not that noticeable.
I’d seen reviews mentioning poor customer service, but really thought nothing of it. This dress purchase changed my mind. The day I received the dress I saw that it had gone on sale. I emailed to ask if they could provide a price adjustment to avoid me mailing back the same dress that I was ordering. I was anxious awaiting the reply because I was afraid it would sell out. 6 days later (to be fair to them this includes weekend days) I was told no and that the dress was IN DEMAND. However, it was still available in my size and now it was an additional 20% off. I wound up having to mail back the original dress to purchase the same one for $180 less than the original price. Basically just very disappointing customer service and their response felt dishonest.