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We cover taxes and duties when shipping to the US

Delivery & Returns

Worldwide Delivery

We ship worldwide with DPD + FEDEX. All orders can be tracked online, and require a signature upon delivery to ensure your order gets to you safely. 

DELIVERY TIMES + FEES

US

Express Delivery (1-3 Business Days) - $22.00 

Rest of World

Express Delivery (1-3 Business Days) - $22.00

Other Information

SIMPLE & EASY RETURNS.

We hope you love your MERABI, however if it's not quite right you can send it back to us for a refund.  For a refund we must receive the item/s back to us within 14 days of the date you received your order.

Please visit the Returns Manager to request a refund.

Please note when using our Returns Portal you will need a printer.

If you have any issues using the Returns Manager please reach out to Client Care here

Alternatively you can return your items back to us via a chosen courier/postal service, we advise you use a trackable service as we are not liable for any items lost in transit.

Please send all returns to:

Nadine Merabi, Unit F1, Longford Trading Estate, Thomas Street, Manchester, M32 0JT, UNITED KINGDOM.

Before returning, please ensure that your order is in perfect condition and has all tags in place. All returns postage costs, including any duty and taxes (if applicable) need to be prepaid.

Please note due to health and hygeine reasons we cannot accept returns for face masks.

Refunds will be processed within 5 days.

IMPORT DUTY & TAXES

We cover duties and taxes on all orders shipped to the UK, EU and USA. If your order is to be delivered outside the European Union and the above listed countries, you may have to pay import duty and local taxes. You should be able to find out an approximate figure from your local governments website. 

Please note if ordering to the USA and if your order is more than $800 you may be required to complete a 5106 form to have your package released to you as directed by US customs.  This is a one time form, if you have already completed one you will not need to complete it again.  

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