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Delivery & Returns

Delivery

Worldwide Shipping

 We ship Worldwide with DHL + FedEx. All deliveries are tracked, signed and insured. 

Delivery Fees + Times

US Economy (3-5 Business days) - $10.00

US Express (1-2 Business days) If ordered by 2pm GMT - $20.00

Dispatch

As soon as your order has been dispatched we will send you over an email with your tracking number. 

Pre-Order

Some items will be available to be ordered through our Pre-Order service. This will be clearly stated on the product listing detailing the delivery date for when you should expect to receive the items.
Payment will be required, in full, at the point of checkout to confirm your order. 
Once placed, you will receive an email confirming your Pre-Order delivery date. We will also email you to let you know once your order has been dispatched. 
If you have multiple items in your order, all in stock items will be fulfilled separately, within your chosen delivery method. All items ordered through the Pre-Order service will be processed in line with the Pre-Order delivery date stated on the product page.
Please note we often sell out on Pre-Order items so we highly recommend placing your order as soon as possible. Orders will be processed based upon the order in which we receive them. 

Returns

Simple & Easy Returns

You can request an exchange or a refund for goods you have purchased on nadinemerabi.com up to 14 days after receiving your order.

Please visit the Returns Manager to request an exchange or refund.

Before returning, please ensure that your order is in perfect condition and has all tags in place. All returns postage costs, including any duty and taxes (if applicable) need to be prepaid.

Refunds will be processed within 7 days.

Import Duty & Taxes

We cover duties and taxes on all orders shipped to the UK, EU and USA. If your order is to be delivered outside the European Union and the above listed countries, you may have to pay import duty and local taxes. You should be able to find out an approximate figure from your local governments website. 

Size Guide
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If you still need help selecting a size, please message us at hello@nadinemerabi.com.
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