You can place an order directly on our website. You can also send over an email to firstname.lastname@example.org and our sales team will be happy to assist you with your order. We can also take orders over the phone on +44 (0)161 834 9648.
We accept all major international credit and debit cards and PayPal.
No, we are an online store with a design studio in Manchester. We do offer appointments at our studio so if you would like to visit please get in touch at email@example.com.
Please refer to our size chart here.
If you need any assistance selecting a size you can email us at firstname.lastname@example.org and we can help you select a size.
You can email your height and the dress you are interested in to email@example.com and we will assist you.
Of course, please email firstname.lastname@example.org and our design assistant will help you select the perfect size for you.
To help select a size for you please let us know your bust measurement, under bust measurement, waist measurement and bum measurement a long with your height.
UK Economy (2-5 working days) - Free
UK Express (1-2 working days) - £5
Worldwide Express (1-5 working days) - £10 / €13 / $14
Please note: For international shipments we are not liable for payment of Customs and Duty Charges
We ship worldwide with DHL. All orders are normally dispatched within 24 hours. UK Economy – 5-10 days
UK/Worldwide Express – 1-2 days when ordered before 2PM on a working day.
Saturday upgrades are available, please email email@example.com to arrange a Saturday delivery service.
As soon as your order has been dispatched we will send you an email with your tracking number.
We’ll do our very best! Please always email us on firstname.lastname@example.org and let us know what date you need your dress for and we will be able to advise you on an exact date.
Yes we offer a fully and partially bespoke service. Please email email@example.com for more information.
You can request an exchange for goods you have purchased on nadinemerabi.com up to 14 days after receiving your order.
Please email firstname.lastname@example.org if you would like to request an exchange.
You can request a refund for goods you have purchased on nadinemerabi.com up to 5 days after receiving your order.
Please ensure all items are returned to us within 14 days of receiving.
Please email email@example.com and let us know if you would like to return your order for an exchange or refund.
Please note - Returns must be received in their original packaging, and must have the original swing tag in tact. Return and customs fees must be covered by the sender.
Refunds will be processed within 7 days and normally within 48 hours.
We do not store personal or financial information in the payment process, nor do we share this information with 3rd Parties.
Alexander Merabi Ltd (we or us) is committed to protecting and respecting your privacy.
This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting nadinemerabi.com (our site), you are accepting and consenting to the practices described in this policy.
For the purpose of the Data Protection Act 1998 (the Act), the data controller is Alexander Merabi Ltd of Unit 9, 325 Ordsall Ln, M5 3LW.
We may collect and process the following data about you:
We use information held about you in the following ways:
Information you give to us. We will use this information:
Information we collect about you. We will use this information:
Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site, and any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes, or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.